Resources

Documents

Templates

Files

Quote template
Contractor contract template
Specification document template
Contractor management spreadsheet template
Permissions and roles specification template for CMS
Budget template
Hosting information template
Live project report template
Website QA checklist

Pages

Developer documentation template
Technical project documentation template
Sysadmin documentation template
Job interview sample tests
Office Technical Information template
Password policy template
Website technical monitoring template
Company tools template
Backup policy template
Hera assimilation test
Client documentation template
IE6 no more!
Fake latin text
Credit card test number
Rolling out on a clients host (Drupal specific)
Setup a GNU/Linux multitasks server (Router, transparent web proxy, SIP proxy, traffic shaping, QoS, files sharing, DNS server, web server, databases server, Firewall)

Emails

Ending hosting email template
Ending project email template
Quote chase up template email
Contractor welcome email template
Contractor initiate contact email template
Applicant rejection template email
Contractor hiring live chat template
Involve client in CRM email template

Sub_processes

Gathering specifications
Hiring employees
Manage contractor
Hiring new contractor
Organize and conduct a meeting

Links

Software

Organizing_work

Google Apps How to use Google Apps
Etherpad if you want your own (but poor in features) Google doc

CRM

Open Atrium + CRM module - How to use Open Atrium as a CRM & client communication
http://www.sugarforge.org/ SugarForge + Regoluna Invoices

Other un tested solution

http://www.hipergate.org/ Hipergate
http://www.dolibarr.org Dolibarr
http://www.vtiger.com/ Vtiger
http://www.opencrx.org/ Opencrx

Live_chat_system

Skype allow you to create private chatrooms Skype usage

Bugtracker

Redmine - How to use Redmine for team development
Bugzilla

Projects space

A Drupal project Process Case Study
Interresting blog about project management

Misc

Open Atrium user guide
Drupal 6 standard install profile
Drupal 6 technical documentation template
Drupal 6 user guide template
Install Redmine on Debian 5 Lenny